Santander Bank US Mortgage Complaint

Santander Bank US Mortgage department,

Other mortgage Application, originator, mortgage broker Massachusetts

I am trying to buy my first home with section - homebuying it has been a long process, I was told that only to banks in the area do this types of loans so I called - after speaking with a mortgage officer at Santander bank and him pulling my credit twice I was told my score was to be at -. I was at - and he was like that 's ok if it 's the same they are willing to do a rapid rescore. After doing everything he ask and dropping all documents off to him he now states he is unable to do my loan that I should find another bank to help me. I have done everything I was ask. He also talked about other loan then emails me to say that they are unable to do those types of loans with section - homebuying. I now have to dents on my score due to his not telling the truth he also did n't state that the bank required a - score in order to be approved. I been turned down by many banks that are not willing to help because I am doing section - homebuying. I have called and called and everyone says no we do n't do those types of loans. I not sure what they mean seeing that it is a subsidy to pay a portion of my mortgage.