Western Union Money Transfers Complaint

International money transfer Other transaction issues

Western Union Money transfers department,

International money transfer Other transaction issues California

I have wired $23.00 and transfer fee of $5.00 to the - on - - with MTCN -. The transaction did not go through but Western Union did not refund the total of $28.00. They said there was an error in the recipient 's account. I told them that it was not anybody 's fault so I just want to get refunded but they saod they will not return my money back.

Western Union customer in California
Sep 18, 2015

* Source: CFPB Complaint Database

Western Union response to complaint:
Closed with explanation

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