TransUnion Credit Reporting Complaint

Credit monitoring or identity protection billing dispute

TransUnion Credit reporting department,

Credit monitoring or identity protection Billing dispute Virginia

I signed up for a credit reporting service with TransUnion for a - dollar charge. Later I learned they were charging me $17.00 a month. I have stopped the charge but they will not refund $35.00 charged to my credit card account. I did not know there was a recurring charge when I signed up. I am a college student and just starting to use a credit card. If TransUnion had disclosed the monthly charge, I would not have signed up. It is not worth it to me. I believe this is unfair and deceptive. Will you help get my money back and have TransUnion stop taking advantage of people? - - --

TransUnion customer in Virginia
Sep 18, 2015

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3TransUnionComplaint HistoryComplaints10/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3TransUnionCredit monitoring or identity protection0.2%71.9%9.1%17.9%0.9%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit monitoring or identity protection0.0%18.4%0.1%14.6%65.5%1.2%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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