Virtuoso Sourcing Group, LLC. Debt Collection Complaint

Other (phone, health club, etc.) Cont'd attempts collect debt not owed debt is not mine

Virtuoso Sourcing Group, LLC. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Arizona

On-/-/- My wife and I want to exchange a bad phone. - told us they would set up a new plan and send us phones right away. They told me they would over night them for $61.00 and I agreed. The next morning I received a text saying that they charged my account $810.00 and I would receive the phones in 8 to 10 business days. I called them right away and told them to cancel everything. That was not what I agreed to and to return my money as soon as possible. - told my that finance department would handle it and I would get my funds back in three to five business days. I waited three weeks and finally got my bank involved to dispute the charges. I never received any phones from -!! I noticed a charge on a email message in -/-/- for $810.00 from - and to pay immediately. I called customer care and they said they would fix the issue. I have since been turned into a collection agency for $810.00. For this reason I am submitting this complaint and I am seeking legal council to pursue legal matters to clear my credit.

Virtuoso Sourcing Group, LLC. customer in Arizona
Sep 17, 2015

* Source: CFPB Complaint Database

Virtuoso Sourcing Group, LLC. response to complaint:
Closed

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