Amex Credit Card Complaint

Identity theft / Fraud / Embezzlement

Amex Credit card department,

Identity theft / Fraud / Embezzlement Missouri

i do not have any credit cards in my name i lost my wallet back in 2012 and i get on - - to apply for a credit card and i was declined so i went to - and it shows that i have - credit cards that has been used in restraunts clothing stores and other places like - and never got anything from - ive always used go phones and now i have bad credit for something that i never did

Amex customer in Missouri
Sep 17, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AmexComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201611/20161/201705101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AmexIdentity theft / Fraud / Embezzlement1.2%58.6%18.4%13.8%1.8%6.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageIdentity theft / Fraud / Embezzlement0.2%13.6%6.8%2.6%0.9%17.4%57.7%0.7%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
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