Advance America, Cash Advance Centers, Inc. Payday Loan Complaint

Charged bank acct wrong day or amt

Advance America, Cash Advance Centers, Inc. Payday loan department,

Charged bank acct wrong day or amt Indiana

-/-/-, I applied for and received a payday loan in the amount of $400.00 from Advance America. The total amount owed was $470.00 on -/-/-. On Approximately -/-/2015, I went to Advance America and paid $300.00 in cash, leaving a balance of $170.00. I was supposed to go back to Advance America on -/-/- to make the final $170.00 payment but did not because I was ill. I called them to apprise them of this and told them that I would be in to pay my balance once I felt better. On Wednesday, -/-/- I spoke with Advance America again and told them I was still ill, in fact I had just left the doctor 's office and had missed school but assured her that I would be in to pay my balance soon. The customer service rep suggested that I make a payment by Saturday, -/-/-, if I felt better. I did not! I missed their call on Monday. On Tuesday, they deposited the post dated check I left with my application for the full amount of $470.00. I called and asked them why they did this and Advance America stated that I missed their call and I did n't call back. I immediately told them that I did n't owe the full amount and she told me that they would refund the extra $300.00 taken once my check clears. So now I 'm being deprived of money that is clearly mine for their benefit. My account was overdrawn as a result of this. I suffered - and - because of this. I am already ill but would like to know do I have standing to bring a suit against Advance America for Damages. They had no right depositing a check written for the full amount when they knew the full amount was no longer owed. To me, it amounts to theft or the fraudulent interference with a consumer deposit account.

Advance America, Cash Advance Centers, Inc. customer in Indiana
Sep 16, 2015

* Source: CFPB Complaint Database

Advance America, Cash Advance Centers, Inc. response to complaint:
Closed with explanation

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