HSBC Mortgage department,
FHA mortgage Loan servicing, payments, escrow account California
My payments was - to HSBC and somehow a different company received my payments. When I got the check I back, I - it back with an address on their statement. I told HSBC to send an update statement to assure that my accounts was up to date. Never heard from them. My statement keep showing past due amounts and when I finally hear back from a rep they tell me my accounts is only the current payment due, so I ask for a current statement and I never get it. I 'm so stress and ca n't sleep..
HSBC customer in California
Sep 16, 2015
* Source: CFPB Complaint Database
HSBC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://us.hsbc.com/ |
| Phone | (212) 525-5000 |
| [email protected] | |
| Address | 452 5th Ave Fl 22 New York NY 10018 |
| HSBC | |
| HSBC |
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