HSBC Mortgage Complaint

HSBC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey

In - I took out a 30 year mortgage with HSBC at 5.875 %. Subsequently the market crashed and the condo price has decreased and thus I am upside down even at today 's ( - ) market value. I had contacted HSBC in - and did so now and the answer remains that same that since the loan is not backed by -/FHA hence there is no recourse for me to use - HAMP. While almost every of my neighbours have used - to their advantage I am still stuck at the higher rate and PMI. Luckily I do not have problem in making the making the loan payment but I would like to take advantage of a lower rate as available for ordinary consumers.