SunTrust Bank Credit Reporting Complaint

Credit reporting company's investigation problem with statement of dispute

SunTrust Bank Credit reporting department,

Credit reporting company's investigation Problem with statement of dispute Alaska

I disputed a claim by SunTrust Bank that I owe them in excess of $100000.00 which they continue to report as owed and in collections. After the first contact, I sent them copies of documents showing that this loan resulted in a judgement that is now satisifed. In 2015, I also received a - for this loan forgiveness. I do not owe them this debt.

SunTrust Bank customer in Alaska
Sep 14, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

Consumer disputes how SunTrust Bank handled their complaint

Created with Highcharts 4.2.3SunTrust BankComplaint HistoryComplaints5/20139/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust BankCredit reporting company's investigation50.0%50.0%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit reporting company's investigation0.5%71.4%0.2%25.8%2.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau

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