Portfolio Recovery Associates, Inc. Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt is not mine

Portfolio Recovery Associates, Inc. Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt is not mine Virginia

Portfolio Recovery has been contacting me since - 2015 or earlier, for collection on a - credit card account that belongs to my husband, who filed for bankruptcy. The - account was settled in bankruptcy court, so they were paid an allotted amount. I did not apply or use the card, ever. My husband 's bankruptcy has been discharged since about - 2015. I have explained this to - representatives of Portfolio Recovery. The - said she would send me a dispute form ... never happened. The - said he saw where the issue was resolved so he was going to send it up '' because I did n't owe the debt. The - called last week. She said I owe the debt because I was not involved with the bankruptcy. I argued with her because I have not apply for, or used this card, ever. After I speak with a representative, they stop calling for a week or so. Then, they call several times per day while I am at work and then when I am at home. They continue to harass me. What recourse do I have? They put this on my credit report! What can I do about that?

Portfolio Recovery Associates, Inc. customer in Virginia
Sep 15, 2015

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation

Consumer disputes how Portfolio Recovery Associates, Inc. handled their complaint

Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Complaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/20160102030405060Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Cont'd attempts collect debt not owed52.8%0.1%47.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owed1.5%18.3%5.0%1.4%73.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
Help@portfoliorecovery.com
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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