Navient Debt Collection Complaint

Non-federal student loan Improper contact or sharing of info contacted me after i asked not to

Navient Debt collection department,

Non-federal student loan Improper contact or sharing of info Contacted me after I asked not to California

Navient hired - - - - to Collect on a private student loan. - - - - has repeatedly used deceitful collection practices to try and collect on the debt. I called - - - Systems today to make a payment, they proceeded to ask me to update my address with them. I told the person no i just want to make a monthly payment of $250.00 as I have been doing since - 2015. They then transferred me to their credit card processing '' line, and they proceeded to ask for my address again which they had never done before when I had made a payment. The intent of asking for my address again had nothing to do with processing a payment, the intent was to deceitfully try an collect and updated address. This is deceitful collection practices under the Fair Debt Collection Practices Act. Navient has repeatedly hired these unscrupulous and deceitful debt collectors to collect on their debts.

Navient customer in California
Sep 12, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

Consumer disputes how Navient handled their complaint

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Contact Navient

http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
Navient

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