Navient Student Loan Complaint

Non-federal student loan Getting a loan

Navient Student loan department,

Non-federal student loan Getting a loan California

-/-/- I was interested in attending The - -. After being accepted to the college the financial adviser said I would need to apply for a student loan if I was not able to pay for the tuition out of pocket. The school 's adviser filled out all the paper work for me. Then the loan company ( - - ) said I was not approved for the student loan, but if I had a co-signer they would approve the loan. Under the assumption that I would need - co-signer to be able to go to college and receive a college degree, I agreed to use my mom as a co-signer for the student loan. The school had me in a fast track program, I was in school from -/-/- to -/-/- and have a student loan for over 30,000 $ US. After those months had passed, the school told me I would need another student loan to continue my education. Again, the loan company said I did not qualify for the loan, and this time, they said my current co-signer did not qualify for the loan as well. Growing up with - parent and not having any relatives this forced me to be unable to continue my education. I have been working ever since I had to stop going to school to be able to pay back this student loan which I feel I should have never received if my co-signer and I were both denied.

Navient customer in California
Sep 13, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NavientComplaint HistoryComplaints3/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20148/20149/201410/201412/20141/20153/20154/20155/20156/20158/20159/201511/201512/20150246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NavientGetting a loan0.8%82.5%1.6%2.4%10.3%2.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageGetting a loan7.3%3.8%1.4%1.6%84.0%1.8%Closed with non-monetary reliefClosed without reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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