Ford Motor Credit Company Consumer Loan Complaint

Vehicle lease Managing the loan or lease

Ford Motor Credit Company Consumer loan department,

Vehicle lease Managing the loan or lease Virginia

I leased a car from the - - in -, Florida and the manager told me that I could return it at the end of one year and negotiate a different lease with Ford Credit and pointed to - cars in his lot that he stated were returned prior to the end of their lease and just after one year and that it was acceptable to Ford Credit. I returned with my car on month eleven to discuss with the dealership and they referred me back to Ford Credit who informed me that they did not negotiate any leases and the manager had no right to make that statement to me. I returned the car and Ford Credit pursued me for a judgement and stated that they took the car to a wholesale auction and let it go for a very low amount and obtained a judgement against me for approximately $22000.00 plus legal fees and interest. If I had continued to pay the remainder of the lease then I would have paid less than $19000.00 and I am currently looking at a payoff about after negotiating with a collection attorney ( - of -, Florida ) for $25000.00.

Ford Motor Credit Company customer in Virginia
Sep 10, 2015

* Source: CFPB Complaint Database

Ford Motor Credit Company response to complaint:
Closed with monetary relief

Consumer disputes how Ford Motor Credit Company handled their complaint

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more