Ford Motor Credit Company Consumer Loan Complaint

Ford Motor Credit Company Consumer loan department,

Vehicle loan Problems when you are unable to pay Kansas

Myself and my grandfather had a sales contract for a 2014 -, of which we fell back on payments due to outstanding reasons. We were - payments behind and had contacted our lender in order to arrange a full payment of the past due amount to be paid along with the next payment. The day the check arrived, a repo company showed up at my home to repossess the vehicle. The repo man knocked on our door to find that my wife answered, he proceeded to ask if I was there and she told him no. At which time he forced the door open and entered my home. Our - service dogs attempted to protect my wife by becoming aggressive towards the man. my wife had to pull a - handgun on the gentleman to make him leave the home. Once he did he proceeded down stairs where they were hooking our car up to a


by - of the repo men by him slapping the phone out of her hands and to the ground, shattering the screen. About this time I arrived home and found my wife in complete disorder and she showed me how far the car had been drug, which was about - yds away from its original position. During the time that they dragged the car they blew the parking rod and dropped the transmission and let debris, skid marks, and fluids all over the parking lot. Next I attempted to ask the men to allow me to retrieve some sensitive information out of the vehicle and to obtain the vehicle 's license plate to return it to the -. They denied my the right to take the tag and made me sign a blank document to retrieve my valuables out. After the repossession '' was over myself and my grandfather contacted the financing company and told them what had happened, we received no answer from them and were told we would receive a call back ASAP. During this time I called the check writing authority and they informed me that the check was about to be cashed at which time I instructed them to cancel the check because there was a breech in my agreement with the financing company. We never heard from them until bout - months later by being served papers to appear in court and we owed them a large sum of money. After further review of the sales contract we found that they may repossess the vehicle but must due so peacefully and within the limits of law, which they did neither of these.