FMA Alliance, Ltd. Credit Card Complaint

Credit card protection / Debt protection

FMA Alliance, Ltd. Credit card department,

Credit card protection / Debt protection Texas

This references a call I received today form FMA Alliance at -. There was an approximate $500.00 balance on a card for - - - that they requested I pay. I explained to the representative, - - -, that I became ill in 2012 - and I contacted - - - in writing regarding an added service to my card that would pay on when I was unable to work. - - - claimed that I had no such service added to my account, but they lead me to believe that I did have such a service. I believe that I was mislead by - - - as it relates to my credit card and the account should be set as paid, and closed as a result of such misleading. FMA - need to remove an collection statuses from my credit immediately.

FMA Alliance, Ltd. customer in Texas
Sep 10, 2015

* Source: CFPB Complaint Database

FMA Alliance, Ltd. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3FMA Alliance, Ltd.Complaint HistoryComplaints9/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3FMA Alliance, Ltd.Credit card protection / Debt protection100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit card protection / Debt protection0.2%7.8%6.7%5.5%0.4%26.6%52.4%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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