PayPal Credit Card Complaint

Late fee

PayPal Credit card department,

Late fee New Hampshire

While on an extended vacation from - - 2015 to - - 2015 traveling across several states I did not receive my PayPal Credit statement with a balance due and subsequently on the next Statement that I did receive was billed a late fee of $25.00 with interest charge of $2.00 ( $27.00 total ) for a purchase totaling $62.00. I submitted one - web site contact email requesting to have the late fee and interest removed, have received no response from -. I subsequently submitted an email to the Director of Investor Relations of - requesting the late fee and interest to be removed with no response. This is the first and only time I have been late in making payments against my PayPal account - we use other credit cards extensively without ever triggering any late charges.

PayPal customer in New Hampshire
Sep 06, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with monetary relief

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https://www.paypal.com
(408) 967-1000
2211 N 1st St
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