Hudson City Savings Bank Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

Hudson City Savings Bank Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New York

Hudson City Savings Bank delayed or colluded to delay our conventional mortgage application to force an increased rate - the very highest in the nation currently - even though applicants/buyers are of the highest credit standing, for a total cost increase of more than $55000.00! We applied for a conventional mortgage in -, finalized in - but a closing date was not set until - -. There are no credit issues with the buyer or issues with the property. Buyers have excellent credit and full financial resources to meet any bank requirement. The loan was placed through a mortgage broker, -, since he helped provide pre approval rather than our bank, - whom we have an excellent relationship with. All papers were submitted to Hudson City by - -. Clear to close was not given until - -. Upon speaking with a - at the closing office I was told it was my own fault because there is a clause in the mortgage contract, separate from the mortgage contingency, that provides for the sellers to have three weeks AFTER clear to close so they can move. - at Hudson City said she discussed this clause at length with our attorney and that it is our own fault for signing the contract. The deal of four business days will cost us $26000.00. Hudson city, had full knowledge and deliberately delayed as is evidenced by their representative 's remarks about our signing the contract. Such behavior is disputable and unacceptable. We are consumers and trust the bank we apply to be honest and forthright with us. We also hire an attorney to protect our rights. Neither has occurred thus far. Closing is set for -/-/2015 with the rate lock running out on -/-/2015 allowing Hudson City to charge a higher than industry standard rate by a full half percent - or more than $55000.00 over the life of the loan.

Hudson City Savings Bank customer in New York
Sep 03, 2015

* Source: CFPB Complaint Database

Hudson City Savings Bank response to complaint:
Closed with explanation

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