Nationwide Credit Corporation Debt Collection Complaint

Nationwide Credit Corporation Debt collection department,

Other (phone, health club, etc.) Improper contact or sharing of info Contacted employer after asked not to Virginia

The issue I am having is not truly listed above. Today, -/-/2015, i received an alert from my credit monitoring service that a collection account had been added to my credit report. I immediately called the collection agency to find out what the debt was and why I never received the notice in the mail. They told me that the letter was sent to - - - - but I moved from that address and now live across the street at - - - - which was why I had not received the mail. - - - is vacant so no one gave me that mail and I never received any forwarded mail from USPS. They also informed we that a wage garnishment had been sent to my previous employer which i no longer work for and I dont understand why i would not have been contacted via phone or email before involving my employer. I asked them if they could remove the account if I paid it over the phone and they said I could not dispute with them which I found very strange. I then asked if I could receive a letter stating that the account was paid in full but they said that I have to wait 30 days to receive this and I feel this is unfair since I never received the correspondence to begin with. i am in the process of obtaining employment and since I work in the financial industry, I can not have a new collection account listed on my credit bureau as this would prevent me from being hired. Given the fact that I paid the account in full ( reference number - ) and the correspondence was sent to an old address i think this collection account should be immediately removed from my credit bureau report. having it on there will prevent me from finding employment in my field!!!