Pacific Union Financial, LLC Mortgage Complaint

Pacific Union Financial, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account California

For the past couple months we were notified by our mortgage company of increased mortgage payments to be paid right away due to the lack of calculation on their part in our property taxes that resulted to delinquent taxes they they just paid to the accessors office. Now they are penalizing us by tremendously increasing our mortgage payment not once but - in the last 2 months. Our regular mortgage that we been paying for the past 3 years is in the amount of $1900.00 which was last paid - -, 2015. The first increased payment was paid in the amount of $2600.00 on - -, 2015. We called Pacific Union Financial numerous of times trying to find out why our payment had increased, which i was not getting anywhere with their reps and left a message for a tax specialist within their dept to call me. This past weekend we received ANOTHER mortgage statement of an huge increasement in the amount of $3500.00 to start on - -, 2015. We spoke to a manager and they gave us two options that we do not agree with and those options were to spread the shortage amount in 24 months which will low our monthly mortgage to - a month, which we still can not afford. Second option, is to redo our loan and start over, in which we disagreed to that as well.