Delbert Services Payday Loan Complaint

Payment to acct not credited

Delbert Services Payday loan department,

Payment to acct not credited Virginia

I just received a call from - - starting I owe an outstanding balance of $1400.00 from a payday taken from western sky back -/-/-, I advised them I have been making payments to Delbert Services for a settlement that was agreed upon in regards to this loan. They told me the loan id is not the same and it - be a different loan. -/-/- I was advised this loan was sold to - - ID - from Western Sky and I made two payments on -/-/- cash call sent this to Delbert Services ID - and they have been debiting my account for almost a year to satisfy a settlement reach with employer - -. Now - - also known as - - - is trying to collect. Both Western Sky and Delbert services is gone out of business and I can not contact them due to legal issues and the supervisor at - tells me they sold the loan to - and I advised them apparently the wrong acct number was sold and they trying to collect on an incorrect balance.

Delbert Services customer in Virginia
Aug 28, 2015

* Source: CFPB Complaint Database

Delbert Services response to complaint:
Closed with explanation

Consumer disputes how Delbert Services handled their complaint

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Contact Delbert Services

7125 Pollock Dr. 
Las Vegas NV 89119

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