SunTrust Bank Mortgage department,
Other mortgage Loan servicing, payments, escrow account Georgia
I renewed my loan with Suntrust about 2 years ago and up till now, i did not receive the loan documents and i had to email the department to find out about my monthly payment. Just yesterday, i received a letter from suntrust calling my loan due and all efforts to call the contact person mentioned in the latter has not been fruitful. I believe this is an unfair treatment.
SunTrust Bank customer in Georgia
Aug 25, 2015
* Source: CFPB Complaint Database
SunTrust Bank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
|
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |