ACE Cash Express Inc. Debt Collection Complaint

Payday loan Communication tactics threatened to take legal action

ACE Cash Express Inc. Debt collection department,

Payday loan Communication tactics Threatened to take legal action Missouri

i was contacted from - who left a message stating that they were a process server which would attempt - last time to serve me at my residence ( which I no longer live at ) and also at my place of employment and that if I was unable to be served would report to my county court. If I had any questions to call the debtor at - and give the ref #. I called and was transferred to several people before I got to - - whose direct phone number is - and offered me a settlement amount of $450.00 as a onetime payment by the end of the month on a balance of $610.00 or he could divide the payment into - equal payments for a total of $610.00. I asked - how did I know that once the money was paid they would not proceed since It was already supposed to be turned over to the county. He claimed that he checked a national database where there had been no filing to the county court to place a judgement and that as long as payment info ( debit, credi card or prepaid credit card ) was placed on file he could stop legal proceedings and the entire $450.00 had to be paid by -/-/15. I advised - I would not make any settlement without being provided with something in writing. so I was emailed a letter stating that the balance due was $1200.00 with a settlement offer of $450.00. Not the initial $610.00 that he stated multiple times over the phone.

ACE Cash Express Inc. customer in Missouri
Aug 25, 2015

* Source: CFPB Complaint Database

ACE Cash Express Inc. response to complaint:
Closed with explanation

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Contact ACE Cash Express Inc.

https://www.acecashexpress.com/
(972) 550-5000
[email protected]
1231 Greenway Drive, Suite 600 
Irving TX 75038
ACE Cash Express Inc.
ACE Cash Express Inc.

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