Blakely-Witt and Associates, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Disclosure verification of debt not disclosed as an attempt to collect

Blakely-Witt and Associates, Inc. Debt collection department,

Other (phone, health club, etc.) Disclosure verification of debt Not disclosed as an attempt to collect Texas

Well i was given a notice to vacate at - apartments for violating the lease terms. They of course sent it to a collection agency named blakely witt. Now i expected to owe money but i didnt expect to have to deal with a bs company who posts - what i owe on my credit report without trying to collect from me at all. So i decided to call them and ask how i could owe -?! I definitely did not expect to be disrespected like i was. From the moment he started talking i knew they werent like any other debt collection agency i have ever dealt with. First off he just said hello. He didnt tell me who he was what company he worked for or that he was attempting to collect a debt. I know i called them but every other collection company did whether i called them or the other way around. To his defense though he wasnt trying to collect anything. When all he said was hello i said um hi my name is - - and yall put on my credit report that i owe - and i would like to know what that


leave in three days how can i leave 30 days notice in three days? He said that doesnt matter and i said yeah it does and then he said let me explain how a conversation works .... At this point i am pretty mad. Then he said a - dollar collection fee. I asked what are you doing to justify that you have been on the phone with me for - min and still havent tried to collect anything from me? He said it was in my lease. I said you arent helping and he told me im not trying to help you im trying to help my clients so i hung up. So then i decided i should go to the apartment complex for a copy of the lease. I asked for it and they took my number down and said they would call when they had it but of course they never did so a few days later i called them and they said they didnt have it anymore because they shred them after a year and i had to get it from blakely witt, but they have a list for what i owe so i got it and it said i owe - something with collection fee included so i called blakely back. This time they asked my name and transfered me right back to the same guy who called himself - -. This time he refused to talk about the debt and just made fun of the way i laughed or something. I said ok whatever i just need a copy of the lease and an itemized list for what i owe emailed to me. He said he cant email only mail it i said i dont have a address because i cant get an apartment because of this debt he said call back when i had -. I said fine here is my moms address but i dont think he wrote it down. Then iasked if he was going to mail it he asked what of you think ''? Then i said please correct the amount and let me start paying on it and he told me i dont have money so i couldnt pay it then i asked what the amount he had was and he hung up.

Blakely-Witt and Associates, Inc. customer in Texas
Aug 23, 2015

* Source: CFPB Complaint Database

Blakely-Witt and Associates, Inc. response to complaint:
Closed

Consumer disputes how Blakely-Witt and Associates, Inc. handled their complaint

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