Navient Debt Collection Complaint

False statements or representation attempted to collect wrong amount

Navient Debt collection department,

False statements or representation Attempted to collect wrong amount California

I have - open collections when I only owe - school ( - - ) - amount. So because their are - its making my Reported Open Collections Balance $4300.00. When it should only be $2100.00

Navient customer in California
Aug 19, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NavientComplaint HistoryComplaints7/20139/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/201502468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NavientFalse statements or representation83.9%8.9%5.4%1.8%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
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