Experian Credit Reporting Complaint

Credit monitoring or identity protection account terms and changes

Experian Credit reporting department,

Credit monitoring or identity protection Account terms and changes California

I went to - last -, as I do just about every year, to check on my credit reports from the three agencies and to get my - scores. I paid $7.00 each to get my credit score number from the three agencies and somehow, without my permission or knowledge, Experian crammed '' my credit card ( and, BTW, this was a credit card I rarely use ) with those ridiculous $ -/mo. charges for credit reporting. '' I never knowingly signed up for this! I had no idea they could do that through this site and I never noticed it until recently. I successfully got 3 months of charges returned, but they claim they ca n't refund any more. Two takeaways : 1 -


cram '' charges via the - website - there are plenty of free credit report '' scams out there - do n't let this one consumer site fall victim to the cramming too, and 2 - Experian should be punished for sneaking in these charges without customer 's express permission. I REPEAT : I DID NOT SIGN UP FOR THIS and yet, I 'm out more than $100.00. They should be stopped.

Experian customer in California
Aug 18, 2015

* Source: CFPB Complaint Database

Experian response to complaint:
Closed with explanation

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