Fidelity Capital Holdings, Inc. Debt Collection Complaint

Medical Disclosure verification of debt right to dispute notice not received

Fidelity Capital Holdings, Inc. Debt collection department,

Medical Disclosure verification of debt Right to dispute notice not received California

I was hit by a car in - of 2013 and taken way via -. There was a pending ambulance bill that my insurance provider ( - ) was supposed to handle that was not known until months after the incident. I was able to get - on the phone with Fidelity Creditor Service and I thought the pending amount of $2000.00 was taken care of. What I did n't know was that there was an additional $570.00 leftover. After two years now, I realize that there is a pending bill to Fidelity of $900.00. I was never informed about the balance due. There was no effort on their behalf to contact me. I lived at the address they had on file for a year after the incident and I never received another letter, phone call, or email from them. I spoke with - - at Fidelity prior to speaking with - and was never told that the $900.00 was including the interest on the $500.00 bill. After back and forth with - and - - - ( where the money was due ) I finally figured out what was due. I told - I was more than happy to


thank you for the offer, but I wanted to speak with his supervisor. This is when - - got on the phone. I reexplained to him that I never received a bill for $580.00 and to charge me interest on a bill over 2.5 years old was preposterous. I asked for his title assuming that there was a supervisor over him. He told me that I was being rude when I asked his title and that he did n't need to give me a reduction. I have never been delinquent on a bill ( happy to provide a credit report ). The fact of the matter is that Fidelity let this bill gain interest over years and years until it was noticed by chance leaving me to suffer the consequence.

Fidelity Capital Holdings, Inc. customer in California
Aug 18, 2015

* Source: CFPB Complaint Database

Fidelity Capital Holdings, Inc. response to complaint:
Closed with explanation

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