American Credit Resolution, Incorporated Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics threatened to take legal action

American Credit Resolution, Incorporated Debt collection department,

Other (phone, health club, etc.) Communication tactics Threatened to take legal action New York

In the -/-/-, I received a phone call from American Credit Resolution stating that I owed them money for a - membership. Three of my family members received a call as well from a rep that was looking for me. I told the rep that I do not want any of my family members contacted and that I do not owe - any money. I was a member of - around -, but not -. I ignored the two other contact attempts from ACR as they did not provide me proof that I owed any money. I did not hear from them again until -. On Friday, - - I recieved a call from an unknown number around -. My father told me he also just received a call from an unknown number and the person was looking for me. On the voicemail a woman left me, she stated- this is a reminder that if I did n't call her back regarding a pending claim that she would be out to my home and place of employment to serve me papers. I was not given any prior warning of anyone serving me papers. I called the number back that she


legal fees and the debt. I told them again I do not want my family members contacted and that I do not owe this debt. I also asked for proof or documentation that I owed this money. He threatened to sue me again, so I gave him a credit card number that I knew wouldnt go through because I was scared and wanted to talk to a lawyer. I recieved a credit card auth form to sign and send back, and a payment arrangement form from a - - at --. I did not sign these forms or send them back. I received another call from - - on Friday - - from a number- -, different from the number he gave me to call him--, also different from the phone number on the letter they emailed me- -. He said the payment denied and that I needed to call him back with other payment arrangements or - - would be out to my home that day with a legal summons to appear in court. I did not call back, and she did not go to my home. I received yet another call from a - - on - - where she stated that if I didnt call back, she would be out to my home or work between - to serve me papers. She gave a case number of -, not sure what that case number is for. I did not return her call.

American Credit Resolution, Incorporated customer in New York
Aug 17, 2015

* Source: CFPB Complaint Database

American Credit Resolution, Incorporated response to complaint:
Closed

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