Professional Bureau of Collections of Maryland, Inc. Consumer Loan Complaint

Title loan Can't contact lender

Professional Bureau of Collections of Maryland, Inc. Consumer loan department,

Title loan Can't contact lender Washington

I financed a - from a dealer in -, - in -, I was making payments to them every - weeks, in - I went in to make a payment and they told me that they had given the loan to another company and that the company would be in touch with me. I received a call from a company called - - in - -, CA, they said they were the new finance company, and I should start making payments to them, which I did. After making payments, I asked about the title and they said they would send it to me, but, I never got it. I moved back to - State in -, I was still making payments, then one day I went to make my payment and I was locked out of my account, I contacted them and they said they had changed and to use - at -. I was making payments that way, but something did n't feel right, so I wrote the State of - and the response from - that they had bought my car at auction while I was driving it and would n't send the title until the car was paid off. After that I never heard from them, no statements or calls and I could n't make payments to the account. Last month I got a call from a collection agency in - saying that they wanted payment for the car and to send it to them. I told they woman who called that I wanted something in writing from them and I was n't going to talk to them until I received something in writing. I never got a letter from - that they were the new lienholder, my title has someoneels'e name on it. I also have never gotten a contract from they, they just sent statement whne it was time to make payments and since - I have n't gotten a staement. So what do I do? Thank you

Professional Bureau of Collections of Maryland, Inc. customer in Washington
Aug 16, 2015

* Source: CFPB Complaint Database

Professional Bureau of Collections of Maryland, Inc. response to complaint:
Closed with explanation

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