Wells Fargo Credit Card Complaint

Advertising and marketing

Wells Fargo Credit card department,

Advertising and marketing Texas

As an existing Wells Fargo Platinum Card holder, I applied and was approved for the Wells Fargo Visa Signature ( R ) Card with the promotion of earning - rewards points on gas, grocery, and drugstore net purchases for - months. I received the new Visa Signature ( R ) Card and just found out that the - rewards points offer is not loaded to my account. In the terms and conditions of this product ( https : //www.wellsfargo.com/credit-cards/visa-signature/terms/ ), there is nowhere mentioned that the - rewards points offer is for new customer only. I felt this is Bait-and-switch.

Wells Fargo customer in Texas
Aug 04, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

Consumer disputes how Wells Fargo handled their complaint

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Contact Wells Fargo

http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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