Washington Federal Mortgage Complaint

Washington Federal Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Arizona

After three attempts to refinance a balloon HELOC that comes due and payable in - - we have been denied any modification on our 2nd mortgage. We have attempted to ask for modification - before and after an eminent bankruptcy in an attempt to keep our home. When starting a - in - - it was recommended to us by an - Bank that we should use the equity in our home as a - loan in lieu of applying for an - loan. The loan is written as a true balloon that comes due and payable in - -. It is our understanding that it is now illegal to write a balloon such as this. Through tough economical times we have lost our - and are having difficulty paying the HELOC as a result. - The - always paid the HELOC ) Knowing we were faced with an eminent BK we first reached out to ask for a refi in - - with a different lender but were unable to be approved because WaFed was unable to release our credit rating to the repositories. WaFed had taken over the book of business after - - ( the original lender ) was taken over by the FDIC. By - of -, knowing BK was eminent, we applied for a modification with WaFed asking for help and fully disclosing the BK but were declined. We filed - in - -. In - -, we once again contacted WaFed and asked if they would be able to help us modify our HELOC now that the BK would be discharged and released and were told that they would not be willing to work with us and that we should contact our attorney.