Receivables Performance Management LLC Debt Collection Complaint

Receivables Performance Management LLC Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt was paid California

I am writing to dispute charges on - - - - - - bills originating on -/-/--/-/- for the amount of $68.00, in addition to a - bill on -/-/2014-/-/2014 for $120.00. The total amount allegedly owed is $190.00. I am disputing the charges because I have maintained this wireless account with - - - for over 15 years and have always paid my bill promptly. Unfortunately, my cell phone service had continuously deteriorated month after month for the past 2 years, which has resulted in strained personal relationships and loss of revenue for my business. I have given - ample time to resolve the matter and have even received numerous discounts on my bills in conjunction with the poor service issues that have continuously gone unresolved. They include verified incidences where there was no receipt of missed calls/texts ; frequently dropped calls ; and a nagging - bar of service that followed me wherever I went. Unfortunately, due to - - - 's inability to fix the matter I was eventually forced to port my number to another carrier on -/-/2014. In conjunction with cancelling my service with - - - I am being forced to pay full price


I had refused on numerous occasions to sign a new contract for an upgraded phone as the problem lay with - - - 's network, not my device. After - - - refused to negotiate the matter with me to my satisfaction the debt went to - - - and now onto Receivables Performance Management. - - - has no legitimate basis for these charges and I should not be forced to pay full price + termination charges for a service of inferior quality. The account was opened when I was a minor with the help of my mother, although I have always been responsible for the bill. I am the primary on the account and have repeatedly reminded - - - of this arrangement. My mother and I receive harassing calls from collectors and - - - regarding the matter. They frequently call throughout the day, can not provide information on the debt supposedly owed when prompted, and often call and hang up. It is unfair that these collections letter be only addressed to my mother and that her credit score be tarnished.