Select Portfolio Servicing, Inc Mortgage Complaint

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker

Select Portfolio Servicing, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Application, originator, mortgage broker North Carolina

To : From : - - - number : - Claim number : -Property address : - - -. -, NC -My name is - - - and have been a mortgagee of SPS now for over - years. On - -, 2014 I was on a spiritual retreat when at - I received a call from the - Police Department informing me there had been an electrical fire at my home. My first though was my - year old son and making sure he was OK. So since that time my son and I have been in temporary living quarters. I 'll make a long story short. - performed well keeping their agreement as my insurance provider. When I received the - draw of $57.00 - I thought to myself ; we should be able to get back into the house before -. In the first few weeks the performed well finishing the roof, the soffit and the fascia. The inspector came and his estimate was 27 % which I vehemently disagreed. I thought it should have been more like 33-34 %. The next draft was for $ - and quickly was exhausted. This was in - .I went


the - was completed - weeks after I requested the funds. What I 'm finding out is how lengthy the process can and has been. I 've now been waiting almost - months for check and the frustration, stress and absolute anger ca n't be defined. I should not have to beg for these funds Period. The same forms I sent in - months ago are being requested again. The waiver of lien, the contractors ' license number and his tax information. This has been the most traumatic event I 've ever dealt with in my entire - years on this earth. Why did we proceed thus far without the information. What if this was you or your wife dealing with this? I 'm sending this to the world ; no one should have to deal with this -. I do n't wish this - ordeal on anyone. I 'm sure SPS holds these funds as long as possible to earn any type of interest. Will you pay me interest? Please intervene and help me get back home. I 've had a - in the past few years. This has been the most wicked and - experience of my life.

Select Portfolio Servicing, Inc customer in North Carolina
Jul 27, 2015

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with non-monetary relief

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