Genesis Lending Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Genesis Lending Student loan department,

Non-federal student loan Dealing with my lender or servicer Virginia

They forced me to pay on my loan while still in school and threatened to with hold me from class if i couldnt make my payments. They also tricked alot of us into opening a new loan with a lower interest rate with the understanding that the previous loan would be dropped or closed. Come to find out all they did was open another loan and made me start paying on - loans while still attending school.

Genesis Lending customer in Virginia
Jul 22, 2015

* Source: CFPB Complaint Database

Genesis Lending response to complaint:
Closed with explanation

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