Secure One Capital Corporation Mortgage Complaint

Secure One Capital Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

I did a refi on my home and the company was Secure One Capital. I never received a statement from them to make my first payment, so I sent it to the address in my loan paperwork in - 2015. The check cleared on - -, 2015. Around the end of -, I receive a statement form another lender called - -. On the statement it showed I was late on my - payment. So I had my wife contact Secure One Capital. Took numerous calls and emails trying to get Secure One Capital to forward the payment to - -. Still to this date, the payment had not been forwarded.