Franklin American Mortgage Company Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Franklin American Mortgage Company Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Washington

I was decieved by Franklin American Mortgage company. They gave us terms that were really good on the actual principal and interest to draw us in to choose them, but were n't forthcoming and transparent about how they configured Escrow as required by the Dodd-Frank act of Tila ( 2014 ). They were quite aware of my financial situation, but ignored it. When I complained about them deceiving us, they ignored me again. Because of this, I will lose my credit and my home. What Franklin American claims is that Escrow is simply taxes ( $ - + insurance $640.00 ) and for me this is approximately $ -. Now, suddenly as we approach the - year they say we owe them another $2300.00. We have put $4900.00 into Escrow and now they want to increase our payments another $ -. This is pure deception and violates the Dodd-Frank act, for if we had known that we were not paying 5 % on our loan, but 20 % monthly ( which is what it computes to approximately ) we would never have got involved with Franklin American. They lied to us from the outset and we want this issue resolved. They are in gross violation of the Dodd-Frank act!!!

Franklin American Mortgage Company customer in Washington
Jul 19, 2015

* Source: CFPB Complaint Database

Franklin American Mortgage Company response to complaint:
Closed with explanation

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