Northwestern Mediation Services Debt Collection Complaint

Communication tactics threatened to take legal action

Northwestern Mediation Services Debt collection department,

Communication tactics Threatened to take legal action Texas

I am not familiar with this company. They have called other people in my family to try to communicate with me. They have also left voice mail messages with those family members informing them that I will be served papers and to let me know. I believe that it is illegal and harming to me and my family to leave voicemails for me on other people 's phones. If the matter is for me, no one else should know my business unless I share it with them myself.

Northwestern Mediation Services customer in Texas
Jul 15, 2015

* Source: CFPB Complaint Database

Northwestern Mediation Services response to complaint:
Closed with explanation

Consumer disputes how Northwestern Mediation Services handled their complaint

Created with Highcharts 4.2.3Northwestern Mediation ServicesComplaint HistoryComplaints6/20157/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Northwestern Mediation ServicesCommunication tactics50.0%50.0%Closed with explanationUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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