Washington Federal Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Washington Federal Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Washington

In 2002, I had entered into a real estate transaction to purchase a single-family residence located at : - - - -, - -, - for $280000.00. At the time, I was in an - relationship with my former husband and living in -, -. A friend of mine had recommended I use the services of - -, a Realtor for - - - in - -, who then recommended the legal services of - -, an attorney practicing law in - -, -, who has since been disbarred for unrelated financial irregularities. The home was valued far less than the sales price. Yet, the HUD 1 Settlement statement shows the loan amount to be 80 % loan-to-value with a loan amount of $230000.00. I was never given the - -, Real Estate Transfer Disclosure Statement, as required under - State law. I later found out that - -, who was supposed to be representing my interests in this transaction, had hired an agent from - -, in - -, to do the inspection of the property when I had specifically requested an independent engineer and pest inspection. It was n't until after I had arrived in - - with


- 's broker he threw my paperwork in the trash bin in his office and told me - - was an independent sales person and he did not have any responsibilities for her actions and that I did not have a case. Later, when I contacted a lawyer in -, -, - -, she informed me that I had at least - instances of fraud that she could assist me in a legal action but it would cost me approximately $2000.00 to $4000.00 a month for a minimum of - to - years. This was impossible for me to do since I was living on very limited monthly income. She also said that Washington Federal was a portfolio lender and that they had very deep pockets and would keep me in civil court until I had completely exhausted all my meager funds. At the time, as you know, there was not a Consumer Financial Protection Bureau to file a complaint with and my children and I were rushed to the hospital, in - 2002, or roughly two-and-a-half months since moving into the property, with repertory illnesses, and - as well as -, - - -, - and - - -. Doctors have determined that our living arrangement is the most likely cause of these problems which only started when we moved from - into the subject property. I have all the documentation concerning the transaction and the problems with the house. I still have - children living with me and we are constantly seeking medical treatment. Also, I have a written report showing the house had black mold due to improperly installed furnace exhaust being vented into the crawl space instead of to the outside. In addition, he pointed out that the house was infested with carpenter ants that had never been disclosed even though a pest inspector has given them his report. - of the - footings supporting the house had completely rotted and were never replaced.

Washington Federal customer in Washington
Jul 15, 2015

* Source: CFPB Complaint Database

Washington Federal response to complaint:
Closed with explanation

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