Receivable Recovery Services, LLC Debt Collection Complaint

Receivable Recovery Services, LLC Debt collection department,

Medical Disclosure verification of debt Not given enough info to verify debt Louisiana

To Whom It May Concern, In - of this year, I started the house buying process, only to find out that there where medical collections on my credit report that I had no knowledge of. I had my wife, -, reach out to the collection agency and the original creditor and - of the bills are from the birth of my son at the hospital and the other is for a follow up visit at - - -. All of the medical bills from the hospital where covered so I 'm having a hard time understanding how only these - accounts where not covered. My wife started her investigations by calling Receivable Recovery on - -, 2015. She spoke to - at ext - then contacted - - - -. The conversations with - - - - continued on the following dates : -, -, -, -, -, -, -, when finally my wife was put in contact with the manager named - and went into the office and paid the collections in full, ONLY BECAUSE - STATED SHE WOULD CONTACT - AT RECEIVABLE RECOVERY AND HAVE THE ACCOUNTS DELETED FROM MY CREDIT REPORT. My wife works at a -


What if Simulator '' the only way my scores were going to improve was if the accounts were removed completely from my report. There is no other reason for me to pay the accounts unless they were going to be removed. Now it 's a month later and the accounts are still remaining on my credit and Receivable Recovery has been telling me they ca n't remove it without the permission of their client ( - - - - ) and - - - - is now saying they are n't going to give them permission to remove it because it 's my fault I did n't give them the correct insurance information. When she spoke to - - - - in the past they told me they claimed it with - and their claim came back as denied due to no coverage. I know for a fact that my son was covered at the time so she took the initiative to contact - last week only to find out they have no claims in their system on the date the hospital claimed to have made them. For date of service - ( Wife is still in the hospital mind you ) Claim was filed in - of -For date of service - Claim filed in - -For date of service - Claim filed in - -- - stated all of these claims where denied but - stated they have no claims filed for any of the dates of service. This is a billing error on - - part or - not on my part and I did my due diligence by paying the accounts when I was told they would be deleted and now everyone is going back on their word. Due to these errors, I will now no longer be able to purchase a house for myself and my family of -. We will be homeless in a matter of - weeks and no one is wanting to work with me or take the extra step to get the mistake rectified. I even have a voicemail from -, the supervisor at - - - - billing from - stating that Receivable Recovery would n't delete because of the circumstances and now that I have Receivable Recovery willing to do their part, now - - - is not willing to do theirs. This is more than unfair and my wife and I have wasted hours and days of our time and efforts because of the all the runaround we 've been getting and nothing has changed. I ca n't imagine how hard this is for someone that does n't have the knowledge and education that my wife has in this field and to think that they only - that is going to be out is us. They got their money now and are n't keeping up their end of the bargain. I was under the impression that if it 's the hospital or insurances fault that they have to delete the accounts once rectified.