Santander Consumer USA Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Santander Consumer USA Consumer loan department,

Vehicle loan Managing the loan or lease Maryland

I am contacting you at the - time in order to clarify and get your assistance or support with the issue or bad debt situation with car loan. here what had happened : As any customer I had a dream to buy and own a car, so my selection was -, I contacted - of -, MD. It was very hard to find the car that I wanted, I could n't find it at my - location, I wanted red and was offered Green with White Roof, it was proposal from - of - to participate in their show of - process to immigrants in the -. I rejected the offer. The guy who served me was very impatient - -, who raised his voice on employees and later on I found out his employment was terminated, I get with another manager at this location later. The offered interest was too high 12 % to prevent me to buy red car and sell me green car. I continued my search and found a car in the - location. It meets almost all my requirements, no leather seats. The offered interest on loan with - 18 %, I agreed because I


letter I got Title. Please see attachment. There no lien holder ... I trust my friend 100 %. Later on started my - that I do n't pay the bill and collection letter in my door and damages to my car. I assume if dealer want to return the car back why they will damage it?! Proof of Evidence : ( Right Rare Tire Hole ), Engine, Left Side Bumper Scratch, I got thru all holes on the road with car noise like breaking it down, Gas tank, I could n't fill in gas my electronics were jumping UP and Down with gas level, My REAR Sensor were alarming when there were no object behind with reverse. My snow sign was blinking and alarming when there is no snow ... I am safe driver I scratched Rear Right White Rim DUring parking, My electronics was going crazy, I complaint about it to the -, they offere me Diagnostics which I could n't get because my car was stolen from Private Property Parking with Request to show the check ( payment ) which I do n't have, because my friend paid for the CAR in order to provide me with assistance of supporting to find the job and live independently. I mailed Title to Texas, where it was sent from. For now I do n't have news. I just want my car back and truth if it is possible what happened with money, how money could be stolen from bank, it takes time to verify and clear checks or payments, I did n't get thank you note the next day in a month and title as well, it means money were there .... then disappeared. The car was repossessed.

Santander Consumer USA customer in Maryland
Jul 15, 2015

* Source: CFPB Complaint Database

Santander Consumer USA response to complaint:
Closed with explanation

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Contact Santander Consumer USA

https://www.santanderconsumerusa.com/
(888) 222-4227
https://www.santanderconsumerusa.com/customers/con
P.O. Box 961245
Fort Worth TX 76161
Santander Consumer USA
Santander Consumer USA

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