Caliber Home Loans, Inc Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Caliber Home Loans, Inc Mortgage department,

FHA mortgage Loan servicing, payments, escrow account South Carolina

I closed on my mortgage loan -/-/-. Since that time, home values have increased substantially in my area. My home was also a foreclosure home. I have a large amount of equity in the home due to the fact that it was purchased as a foreclosure and because of the increase in property value. I called Caliber Home Loans to get my PMI removed. I was told that I could not remove the PMI because the loan closed during a time frame that cause me to not be able to remove PMI for ANY reason. I tried to refinance the loan in order to remove the PMI. I was told I could refinance, they took my money for the appraisal fee, and then I was told I could not refinance due to my debt to income ratio. My loan to value ratio is now approx. 61.5 %. My debt level is higher due to medical bills. So now I am stuck with PMI and there is no reason I should be paying this monthly expense. I called yet again today and was told that the PMI will not fall off of my loan for any reason until -/-/-.

Caliber Home Loans, Inc customer in South Carolina
Jul 14, 2015

* Source: CFPB Complaint Database

Caliber Home Loans, Inc response to complaint:
Closed with monetary relief

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