Genesis Lending Student Loan Complaint

Non-federal student loan Getting a loan

Genesis Lending Student loan department,

Non-federal student loan Getting a loan California

When i had started - for my - degree - in 2013, - had told me i owed them money and in order to start classes i had to pay - so i was told i can apply for a loan through Genesis Lending i was told i would not have to pay any loans from Genesis until i - a couple of months later i started to get calls from Genesis on regarding paying my loans and told me i was given false information on paying the loans off. After the first loan - had told me i owed them more money and the first loan was accidentally taken for only $1700.00 and i owed - over $2500.00. - had taken out another loan through Genesis so i can continue my classes and i was told if i do n't pull a - loan i will dropped from my classes. i was given false information about paying the loans and i was given false information on how much the loan amount was.

Genesis Lending customer in California
Jul 13, 2015

* Source: CFPB Complaint Database

Genesis Lending response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Genesis LendingComplaint HistoryComplaints2/20134/20139/20136/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20159/20159/201601234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Genesis LendingGetting a loan96.3%3.7%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageGetting a loan7.3%3.8%1.4%1.6%84.0%1.8%Closed with non-monetary reliefClosed without reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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