Capital One Credit Card Complaint

Unsolicited issuance of credit card

Capital One Credit card department,

Unsolicited issuance of credit card Texas

I had a credit card with Capital one which is opened in -/-/- and has no activities since -/-/-. I believed that I have cancelled it and cut the card. Anyway I have n't received any credit card or statement until recently in which it is said that I owned a balance of $120.00. I immediately checked my credit report from - and found that scheduled payment of $23.00, $23.00, $35.00, $36.00, $1.00, $1.00, $1.00 since - - and I also found that the payment of $5000.00 each month since - - to - - which I never paid. Actually I am out the country since -/-/-. I believe that they did this purposely in order to make my account active and then charge me some annual fee and penalty after my ignorance of this charging.

Capital One customer in Texas
Jul 13, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Capital OneComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20157/20158/201510/201511/201512/20152/20164/20165/20166/20168/20169/201611/20160246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Capital OneUnsolicited issuance of credit card0.7%60.1%9.1%17.5%3.5%9.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.8%57.8%11.4%22.2%1.9%5.4%0.3%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
richard.fairbank@capitalone.com
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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