JPMorgan Chase Credit Card Complaint

Late fee

JPMorgan Chase Credit card department,

Late fee Virginia

Being charged late fees when multiple payments were made during the month and once was before due date. Several times this yr I have made payments during the month that are being credited for the previous month. This has caused my payment for the current month to be late. Example in - I made a payment that was accredited to - because the payment was mad - -. Also in - I made a payment on - - and it went towards -, meanwhile I made a payment - - that went towards - however I still got a late charge for -. My - Payment was made on - - however if I dont make another payment I will be considered late in -. If this issue were clearly explained at any time, it could have been corrected months ago. I am certain Chase Credit card company is charging many people multiple late fees when payments were made more than once a month but considered late due to date received.

JPMorgan Chase customer in Virginia
Jul 10, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with monetary relief

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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