Capital One Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt is not mine

Capital One Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt is not mine California

I have been receiving incessant phone calls from Capital One, for a man named - -, who owned the telephone number before me that I now have. I have told each representative that I have spoken to, that I do not know - -, he does not live in my home, and that I now have the phone number that was once associated with - -. Each representative has assured me, there have been at least -, that the number would be taken out of the system and I would no longer receive phone calls for the debt. However, I still continue to receive the harassing telephone calls. I told every representative that if I received another telephone call I would file a complaint, and no one is taking me seriously, or taking the necessary steps to remove my telephone number from their database.

Capital One customer in California
Jul 09, 2015

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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