GE Capital Retail Credit Card Complaint

GE Capital Retail Credit card department,

Identity theft / Fraud / Embezzlement Michigan

I was sent an email offering - at a low cost. I checked the internet to inquire about negative information on the business and found nothing. It was -/-/- and I asked my husband would he make me a - gift of the -. He said if I could pay the bill in - months I could do it. I visited the clinic to get my questions answered. After being told the - would cost $-, the intake person encouraged me to get it financed through Care Credit (a subsidiary company of Synchrony Bank). I was given the brochure and was told to ask them about --month financing. I was unsure about opening another credit account because I have a number of credit cards already and did not want to wreck my credit score by adding another. But I had another Synchrony credit card (JC Penney) and they were a very reputable business, also I knew I could close the account after the card was paid off.


When I asked for paperwork to verify, I was told that I should merely tell the doctor's office I was approved. I never would have gotten the - done on a 6-month interest free financing. After my -, I began making payments in -/-/- of large amounts, because I wanted a smaller, manageable amount to end my payments in -/-/-. I never looked at my statements, I just checked my online account and continued to make payments. In -/-/-, looking at my online statement, an unreasonably large amount had been added to my payoff balance. I called and questioned Care Credit, and they said the doctor had denied me the --month interest free financing. I was appalled, I had never heard of a credit card company doing what the payee said and not the payor. I had never been notified by the doctor's office or by email from Care Credit that I had been denied. I trusted that the right thing was being done. I never checked my online statements, I just continued to make payments. I transferred most of the balance to a more reliable credit card, but was still charged an unreasonable amount again on the unpaid amount. What kind of credit company charges $- for - months on - and than another - on an unpaid balance of -? I felt completely cheated because they wrecked my credit, and I felt they stole my money.