Western Union Money Transfers Complaint

International money transfer Other transaction issues

Western Union Money transfers department,

International money transfer Other transaction issues Delaware

$3.00 REFUND REFUSED FROM A FAILED WESTERN UNION - -I MADE A MONEY TRANSFER THROUGH WESTERN UNION AT THE - STORE - - - -, DE ( - ) - MANAGER -. THE TRANSACTION NUMBER SHOWED AS VALID THROUGH WESTERN UNION TRACKING ONLINE. ' '' SEE ATTACHMENT ''. HOWEVER THE RECIPIENT WAS TOLD THE - NUMBER WAS INVALID. AND THEREAFTER IT WAS NO LONGER VALID WITH ONLINE TRACKING. - MANAGER - SAID WESTERN UNION HAS TOLD HER IT HAS CREDITED BACK THIS AMOUNT TO THE - STORE BUT SHE SAYS IT WAS NOT. AND IF IT WAS THE MA-IMUM REFUND I COULD RECEIVE IS $990.00 ACCORDING TO CORPORATE POLICY AFTER SPEAKING WITH THEM. COULD YOU KINDLY ADVISE ME WITH THIS MATTER. MY NAME IS - - PHONE # -. -- I THOUGHT I SHOULD ADD THAT WESTERN UNION TOLD ME OVER THE PHONE THEY COULD MAIL ME A REFUND CHECK BUT IT WOULD TAKE TWO WEEKS OR I COULD DRIVE - ABOUT - MILES AWAY TO RECEIVE A CASH REFUND. I DO N'T BELIEVE THAT AND NEITHER DOES THE - MANAGER - -, DELAWARE.- ) -

Western Union customer in Delaware
Jul 08, 2015

* Source: CFPB Complaint Database

Western Union response to complaint:
Closed with explanation

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