JPMorgan Chase Bank Account Or Service Complaint

JPMorgan Chase Bank account or service department,

Other bank product/service Making/receiving payments, sending money Texas

-This complaint is a supplement to the Office of the Comptroller of the Currency case # -. According to that complaint, Chase bank claims a factual dispute between myself and the bank employee who entered the errant address - -, - - -, -, Tx. -, based on my instructions. And of course, I dispute their claim. In addition, this subsequent complaint seeks answers to the following questions and request documents that Chase failed to address in their previous response dated -/-/- : a ) Is their bill pay envelopes required to have a return address ;, b ) if so, provide proof that the -, -/-/- and -/-/- carried a return address, tracking code, or mail meter stamp ; c ) provide copies of the front and back of the -/-/-, -/-/-, and -/-/- signed checks by Bank Manager . Based on the bias assumption held by the bank manager that - - provided errant information, did that perverse assumption interfere with her doing her job of monitoring the paper checks for accuracy before signing them? The only way for us to find out what the bank manager 's actions were is to have the bank produce these checks.


her employee colluded and manufactured a bogus story. I am requesting that your agency have Chase bank show proof that the -/-/- and -/-/- were mailed out and given to the mail man for delivery. Also, state the names of the employees who mailed out these payments. Please explain how both the -/-/- and -/-/- became available in my account at once after I notified the bank of 55 day car default notice. It appeared that no one noticed the fictitious address until after the delinquencies occurred. I ca n't believe a bank customer service rep entered a wrong address, a bank manager signed the check with the errant address, a postal worker, and a financial company accountant failed to notice a city called -, Tx. each time they processed these checks. Finally, I am requesting that Chase explain why I was mailed a fraudulent letter on -/-/- signed by a non-existing employee, - -, who did n't work in that capacity reflected in the letter. Please identify the employee by name and the reason they generated the letter which implies that the bank committed an error.