JPMorgan Chase Credit Card Complaint

Advertising and marketing

JPMorgan Chase Credit card department,

Advertising and marketing Georgia

I opened a Chase branded - - Rewards card in 2014. When I signed up for the card I did so due to the current marketing offer that was sent to me for a - point - bonus after the required spend in the - 3 months. I hit the required spend, but I was not given the correct promotional bonus. I called in a couple of months later to notify them and was told that I should see the points show up in the next couple of months. It has now been a year since I first signed up for the card and I have paid my second year 's fee on the card of $390.00, but I still have not received my - - point bonus offer.

JPMorgan Chase customer in Georgia
Jul 08, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase handled their complaint

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
[email protected]
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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