Goldstein, Cruise and Smith LLC Debt Collection Complaint

False statements or representation indicated committed crime not paying

Goldstein, Cruise and Smith LLC Debt collection department,

False statements or representation Indicated committed crime not paying Texas

I received a call on -/-/- from from - stating I owed a payday loan to a company in a state I lived in in -/-/-. I did not take out a payday loan although they did have my correct address at the time. When I informed the rep I spoke to that the phone call was being recorded ( I am also a debt collector ) she immediately put a supervisor on the phone was right upfront rude and threatening. I asked for supporting documents and he informed the complaint they want to deliver is supporting documentation. When I refused to update my address he informed me I was breaking the law and good luck in court. We will investigate and we will find you '' and then hung up. The number was -. I am in the process of creating and sending a cease attempt to collect letter to the multiple addresses listed- - - NY - - - - - - NY -

Goldstein, Cruise and Smith LLC customer in Texas
Jul 06, 2015

* Source: CFPB Complaint Database

Goldstein, Cruise and Smith LLC response to complaint:
Untimely response

Created with Highcharts 4.2.3Goldstein, Cruise and Smith LLCComplaint HistoryComplaints7/201500.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Goldstein, Cruise and Smith LLCFalse statements or representation100.0%Untimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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