Capital One Consumer Loan Complaint

Capital One Consumer loan department,

Installment loan Managing the loan or lease North Carolina

Paid off loan -/-/- or -/-/-. Have been trying to contact - to get a copy of the lien release for the paid off trailer. I call and enter my social security number, and it tells me it 's invalid ''. I do this repeatedly until their automated system tells me please call back when you have correct information. Goodbye '' - then I 'm hung up on.